Acceptable Use Policy

This Acceptable Use Policy applies to all users accessing 3DIMLI.com or any related services, including but not limited to:

• Buyers who purchase digital products
• Sellers who list and sell digital products
• Visitors who browse the platform
• Anyone using our APIs, tools, or infrastructure

By using 3DIMLI, you agree to comply with all terms outlined in this policy, regardless of your location or the jurisdiction from which you access our services.

2.1 Legal Compliance

All users must adhere to applicable laws including but not limited to:

• Copyright and intellectual property laws
• Export control and trade regulations
• Financial services and payment processing laws
• Data protection and privacy regulations (GDPR, CCPA, etc.)
• Anti-money laundering (AML) and Know Your Customer (KYC) requirements
• Tax obligations in your jurisdiction
• Consumer protection laws
• Anti-discrimination and human rights laws

2.2 Account Accuracy and Truthfulness

Users must:

• Provide accurate, current, and complete account information during registration
• Maintain and update account details to ensure accuracy
• Provide truthful product descriptions, specifications, and pricing
• Submit authentic business credentials and documentation when required
• Report any changes to business status, ownership, or contact information
• Ensure all uploaded content accurately represents the actual product

2.3 Security and Account Protection

Users are responsible for:

• Maintaining secure login credentials and using strong passwords
• Enabling two-factor authentication when available
• Monitoring account activity for unauthorized access
• Immediately reporting security breaches, suspicious activity, or unauthorized account access to connect@3dimli.com
• Not sharing account credentials with unauthorized parties
• Protecting any API keys or access tokens

3.1 Intellectual Property Violations

Strictly prohibited content includes:

• Copyrighted material (images, music, videos, software, text) without written authorization from the copyright holder
• Trademarked content, logos, or brand materials without proper licensing agreements
• Patented designs, inventions, or processes without valid licensing documentation
• Content that infringes on personality rights, publicity rights, or moral rights
• Derivative works created without permission from original rights holders
• Content subject to ongoing intellectual property disputes

3.2 Illegal and Harmful Content

Never upload, sell, or distribute:

• Child sexual abuse material or content that exploits minors in any way
• Content promoting terrorism, violent extremism, or illegal activities
• Hate speech or content that targets individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Non-consensual intimate imagery or revenge pornography
• Malware, viruses, trojans, ransomware, or any malicious code
• Content promoting illegal drug manufacturing, distribution, or use
• Weapons designs, bomb-making instructions, or illegal firearms content
• Content that facilitates human trafficking or exploitation
• Doxxing materials or content designed to harass specific individuals

3.3 Privacy and Confidentiality Violations

Prohibited privacy-infringing content:

• Personal data of others collected without documented, verifiable consent
• Confidential government documents, classified information, or state secrets
• Private corporate information, trade secrets, or proprietary business data
• Medical records, health information, or patient data without authorization
• Financial records, payment information, or banking details of others
• Private communications, emails, or messages shared without consent
• Content that violates GDPR, CCPA, or other data protection regulations
• Surveillance footage or recordings made without proper consent

3.4 Fraudulent and Deceptive Content

Content designed to deceive includes:

• Fake documents, certifications, or credentials
• Misleading product demonstrations or falsified capabilities
• Content with hidden functionality or undisclosed features
• Products that claim capabilities they do not possess
• Content designed to bypass security measures or authentication systems

4.1 System Abuse and Technical Violations

Prohibited technical activities:

• Using unauthorized bots, scrapers, crawlers, or automated tools to access platform data
• Attempting to overload, crash, or disrupt our servers or network infrastructure
• Conducting distributed denial-of-service (DDoS) attacks or similar disruptions
• Creating multiple accounts to circumvent platform restrictions or bans
• Attempting to bypass security measures, access controls, or authentication systems
• Reverse engineering, decompiling, or attempting to extract source code from our platform
• Using our platform to mine cryptocurrency or conduct unauthorized computational activities
• Attempting unauthorized access to other users accounts or private information

4.2 Fraudulent and Financial Crimes

Prohibited financial activities:

• Falsifying business credentials, professional qualifications, or identity documents
• Creating fake or misleading product listings designed to deceive buyers
• Manipulating reviews, ratings, feedback, or testimonials through fake accounts or incentivized reviews
• Engaging in money laundering, terrorist financing, or other financial crimes
• Using stolen, counterfeit, or unauthorized payment methods
• Creating artificial transactions to inflate sales numbers or platform statistics
• Evading platform fees through external transactions or alternative payment methods
• Price manipulation, market manipulation, or coordinated selling activities designed to deceive
• Conducting transactions for the purpose of tax evasion or regulatory avoidance

4.3 Harmful Conduct Toward Others

Prohibited interpersonal behaviors:

• Harassing, threatening, stalking, or intimidating other users
• Sending unsolicited promotional messages, spam, or unwanted communications
• Impersonating 3DIMLI staff, other users, or public figures
• Engaging in discriminatory practices based on protected characteristics
• Publishing private information about others without consent (doxxing)
• Creating fake user profiles or misrepresenting your identity
• Coordinating attacks or harassment campaigns against other users
• Using the platform to facilitate offline harassment or real-world harm

5.1 Seller Obligations and Standards

Product and Content Requirements:

• Only sell digital products (physical products are strictly prohibited)
• Verify and maintain documentation proving ownership or licensing rights to all content
• Provide accurate, detailed product descriptions including file formats, software requirements, and usage limitations
• Disclose exact license terms, usage rights, and any restrictions before purchase
• Ensure all products are fully functional, complete, and as described
• Include appropriate documentation, user guides, or instructions when necessary
• Maintain product quality standards appropriate for commercial sale

Customer Service Requirements:

• Respond to buyer inquiries, questions, and support requests within 48 hours
• Provide technical support for products when reasonably requested
• Handle customer complaints professionally and in good faith
• Process refund requests according to platform policies and applicable laws
• Maintain accurate contact information for customer communications

Business Compliance Requirements:

• Maintain all necessary business licenses and registrations required in your jurisdiction
• Comply with tax obligations and reporting requirements for digital sales
• Keep accurate records of sales, revenue, and customer transactions
• Ensure compliance with export controls for digital products that may be subject to regulation
• Maintain appropriate professional standards in all business communications

5.2 Buyer Rights and Responsibilities

Usage and Licensing Compliance:

• Use purchased digital products only according to their specific license terms and restrictions
• Respect intellectual property rights and ownership of all purchased content
• Not redistribute, resell, or share purchased products without explicit written permission
• Comply with any software licensing requirements or usage limitations
• Maintain appropriate backups and copies according to license terms

Platform Interaction Standards:

• Provide honest, accurate reviews and feedback based on actual product experience
• Report any technical issues, defects, or problems with purchased products promptly
• Respect seller intellectual property rights and business practices
• Not attempt to circumvent payment systems or licensing restrictions
• Engage respectfully and professionally with sellers and other community members

6.1 Seller Payment Requirements

PayPal Business Account Mandatory:

• All sellers must maintain a valid, verified PayPal Business Account in good standing
• Personal PayPal accounts are strictly not eligible for seller status
• Business accounts must be registered under the seller's legal business name
• Account verification must include all required documentation as specified by PayPal

Geographic Payment Restrictions:

• Due to Reserve Bank of India (RBI) regulations, PayPal accounts registered in India cannot currently receive seller payments
• This restriction applies regardless of the account holder's citizenship or business registration
• Sellers affected by geographic restrictions will be notified of any policy changes

6.2 Payment Processing and Transaction Rules

Approved Payment Systems Only:

• All sales transactions must be processed exclusively through 3DIMLI's approved PayPal payment integration
• Direct PayPal transfers, external payment processors, or alternative payment methods are strictly prohibited
• Cryptocurrency payments or peer-to-peer payment systems are not permitted

Transaction Integrity Requirements:

• All sales must reflect genuine product value with no artificial price inflation or deflation
• No fee circumvention through external transactions, partial payments, or bundling schemes
• Value manipulation for the purpose of avoiding fees or taxes is prohibited
• All transactions must represent legitimate commercial activity

6.3 Chargeback and Dispute Management

Chargeback Abuse Prevention:

• Unjustified payment reversals or fraudulent chargebacks result in immediate account suspension
• Buyers must use platform dispute resolution processes before initiating payment disputes
• Pattern of disputed transactions may result in permanent account termination
• False or malicious chargeback claims will be reported to payment processors and relevant authorities

Tax and Reporting Obligations:

• All users are responsible for appropriate tax obligations in their jurisdiction
• Sellers must comply with business tax requirements including income reporting and VAT/sales tax where applicable
• International sellers must comply with cross-border tax obligations
• Users are responsible for maintaining appropriate financial records for tax purposes

7.1 Violation Response Procedures

Immediate Actions for Serious Violations:

• Instant content removal for illegal material, copyright infringement, or harmful content
• Immediate account suspension for security threats, fraud, or payment violations
• Temporary access restrictions while investigations are conducted
• Preservation of evidence and account activity for legal proceedings

Graduated Enforcement for Less Severe Violations:

• Warning notices for first-time minor policy violations
• Temporary content restrictions or limited account functionality
• Required corrective actions or compliance measures
• Progressive escalation for repeated violations

7.2 Account Suspension and Termination

Temporary Suspension Triggers:

• Pending investigation of serious policy violations
• Payment disputes or chargeback abuse patterns
• Suspicious account activity or security concerns
• Failure to respond to compliance requests or provide required documentation

Permanent Termination Causes:

• Repeated serious policy violations after warnings
• Criminal activity, fraud, or illegal content distribution
• Circumventing previous suspensions or creating duplicate accounts
• Threatening harm to other users or platform security

7.3 Financial and Legal Consequences

Payment Holds and Restrictions:

• Payment holds of 90 days or longer for suspected fraudulent activity
• Indefinite payment restrictions for accounts under investigation
• Forfeiture of payments for transactions involving policy violations
• Recovery of platform costs for dealing with violations

Legal Action and Cooperation:

• We preserve violation evidence for 18 months for potential legal proceedings
• Full cooperation with PayPal investigations and dispute resolution processes
• Cooperation with law enforcement agencies and regulatory authorities
• Potential civil or criminal referrals for serious violations
• Recovery of damages and costs through legal action when appropriate

8.1 How to Report Violations

Required Information for Reports:

Email connect@3dimli.com with:

• Subject Line: "AUP Violation Report"
• Specific URL of violating content, user profile, or transaction
• Detailed description of the policy violation with specific policy references
• Supporting evidence including screenshots, links, documentation, or correspondence
• Your contact information for follow-up questions or clarification

8.2 Investigation Process

Response and Investigation Timeline:

• Initial response within 24 hours acknowledging receipt of report
• Preliminary investigation completed within 72 hours
• Complex cases may require up to 14 days for thorough investigation
• Reporter notification of investigation outcome and actions taken
• Appeals process available for disputed enforcement decisions

False Reporting Consequences:

• Account warnings for submitting knowingly false or malicious reports
• Temporary reporting restrictions for patterns of false reports
• Account suspension for repeated abuse of reporting systems
• Potential legal action for defamatory or malicious false reports

9.1 Export Controls and Trade Regulations

U.S. Export Administration Regulations (EAR):

• Compliance with Export Control Classification Numbers (ECCN 3D001/5D002) for dual-use 3D technology
• Restrictions on exports to embargoed countries or sanctioned entities
• Enhanced due diligence for high-technology digital products

Office of Foreign Assets Control (OFAC) Sanctions:

• Prohibition on transactions with sanctioned individuals, entities, or countries
• Ongoing monitoring of sanctions lists and trade restrictions
• Immediate compliance with new sanctions or trade restrictions

9.2 Data Protection and Privacy Compliance

General Data Protection Regulation (GDPR):

• Lawful basis requirements for processing personal data of EU residents
• Data subject rights including access, rectification, erasure, and portability
• Data protection impact assessments for high-risk processing activities
• Breach notification requirements within 72 hours

California Consumer Privacy Act (CCPA):

• Consumer rights for California residents including disclosure and deletion
• Opt-out mechanisms for sale of personal information
• Non-discrimination protections for exercising privacy rights

9.3 Financial Services Compliance

Anti-Money Laundering (AML) Requirements:

• Customer due diligence and enhanced due diligence procedures
• Suspicious activity monitoring and reporting obligations
• Record-keeping requirements for transactions and customer identification
• Compliance with correspondent banking and wire transfer regulations

10.1 Notice Requirements

Material Changes: 14-day advance notice via email and platform notification for substantial policy modifications affecting user rights or obligations.

Minor Updates: Platform notifications for clarifications, formatting changes, or non-substantive modifications.

Emergency Changes: Immediate implementation for changes required by law, court orders, or urgent security concerns.

10.2 User Acceptance

Continued use of 3DIMLI after policy changes constitutes acceptance of modified terms. Users who disagree with changes must discontinue platform use and may request account closure.

Primary Contact:

• Email: connect@3dimli.com
• Response Time: 24-72 hours for violation reports and compliance questions
• Business Hours: Monday-Friday, 9:00 AM - 6:00 PM IST

Specialized Contact Types:

• Legal/Compliance Issues: Include "Legal" in subject line
• Security Concerns: Include "Security" in subject line
• AUP Violations: Include "AUP Violation Report" in subject line
• Payment Disputes: Include "Payment" in subject line